How Synthetic Text can solve your training and evaluation problems for your virtual assistants / chatbots When shopping online, customers frequently have the need to modify their order: exchanging an item in the basket, deleting something already added… Customers ask...
In this blog we will discuss three ways of doing your chatbot evaluation by using: real world evaluation data synthetic data “in scope” or “out of scope” queries You have a chatbot up and running, offering help to your customers. But how do you...
It is always important to evaluate the quality of your chatbots and conversational agents in order to know the its real health, accuracy and efficiency. Chatbot accuracy can only be increased by constantly evaluating and retraining it with new data that answers your...
Talking, expressing ourselves through words, using speech to exchange information is something that comes natural to humans. Then why don’t we just talk with goods and service providers on the internet, instead of using all kinds of user interfaces, buttons and...
Chatbot’s potential is nothing new, and here at Bitext we have been talking about them for a while. We emphasize the importance of Natural Language Processing to overcome the current limitations users and developers of bots are facing when trying to create human-like...
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