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Open-Source Data and Training Issues

Open-Source Data and Training Issues

Oct 20, 2025 | AI, Generative AI, knowledge graph, Machine Learning, NER, NLP

As described in our previous post “Using Public Corpora to Build Your NER systems”, we are going to highlight areas where public datasets like OntoNotes or CoNLL can be improved. We will provide some tips on how to avoid these issues, whenever possible, using...
Why Semantic Intelligence Is the Missing Link in Active Metadata and Data Governance

Why Semantic Intelligence Is the Missing Link in Active Metadata and Data Governance

Sep 13, 2025 | AI, Generative AI, knowledge graph, Machine Learning, NER

The Semantic Gap in Today’s Governance Platforms Forrester’s evaluations show that, despite strong advances in automation and lineage, many platforms underperform on semantic depth. Collibra: strong in workflows and policy management, but AI-driven semantic...
How LLM Verticalization Reduces Time and Cost in GenAI-Based Solutions

How LLM Verticalization Reduces Time and Cost in GenAI-Based Solutions

Dec 23, 2024 | AI, Fine-tuning LLM, Generative AI, Machine Learning

Verticalizing AI21’s Jamba 1.5 with Bitext Synthetic Text Efficiency and Benefits of Verticalizing LLMs – The Case of Jamba 1.5 Mini The verticalization of Large Language Models (LLMs) is transforming the way businesses implement AI-based solutions. By adapting...
Can You Use GPT for CX Purposes? Yes, You Can

Can You Use GPT for CX Purposes? Yes, You Can

Oct 11, 2023 | AI, chatGPT, Fine-tuning LLM, Generative AI, LLM, NLP, NLU, text analysis

Technological Alchemy: Using GPT in CX According to Blake Morgan, a CX expert, ChatGPT has major flaws that prevent it from becoming a useful tool in industries like Customer Experience. In, Cons Of ChatGPT For Customer Experience, an article recently published in...
Synthetic Text Datasets: Teaching Business Strategy to LLMs

Synthetic Text Datasets: Teaching Business Strategy to LLMs

Sep 15, 2023 | AI, best chatbots for customer service, chat ai bot, Chatbots, chatGPT, conversational AI customer service, dataset, espressive chatbot, qualified chatbot

Hailed as the future of business, or even the future of humanity, Large Language Models (LLMs) like GPT-3.5, LLaMa V2, MPT, and Falcon can quickly generate text that is uncannily human-like. A cynic might say, “But so can humans.” No matter how cynical you are,...
Boosting Customer Experience with Empathetic AI Chatbots

Boosting Customer Experience with Empathetic AI Chatbots

Sep 7, 2023 | AI, best chatbots for customer service, chat ai bot, Chatbots, chatGPT, conversational AI customer service, dataset, espressive chatbot, qualified chatbot

Unraveling the Power of AI-Infused Digital Chats The digital revolution has dramatically remodeled our customer service experiences. In today’s context, a fast response is the least of customer expectations. What truly makes a difference is personalized,...
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